... at the end of the week! Glad to find that our next shipment will actually arrive by the end of the week. With UPS taking the shipment from the mill to my door, on a couple of continents, we have had a few learning episodes. Long story made short, though, is that while there was one fairly substantial glitch in the process which cost us 8 days of waiting, UPS does learn from their mistakes! They have assigned a person to my orders, and even provided me their name! Now, that is a gutsy move on their part, if you ask me.
This time, we are bringing in much larger numbers than before, and have broken delivery into two parts. In another two weeks there will be more, more, more!
Here is what is expected at the end of this week ... skeins, all, except as noted:
Bamboo Two-Step, Butterfly Lace, Cash Sock, Cash DK, Platinum Sock, Sheila's Gold, Sheila's Sock, Silk Sock 50/50, Silk DK 50/50 Tweed (on cones) and W2D4 Merino DK-SW.
Two of these yarns are coming smaller quantities than half of what I ordered, if this makes sense. Platinum Sock and W2D4 Merino DK-SW are just appearing in minimal numbers this week, but arrive in force in two weeks' time, I am happy to report.
The delays and errors that happen along the way are a part of ordering the manufacture of a product from a foreign country where your influence is minimal, and in the day-to-day operations, non-existent. For the most part, my customers have learned to wait a bit, but there are those who continue to try to exact a committed date which can be held as gospel truth. Such things just don't happen in the international manufacturing, shipping, business. Then, there are those who have looked at the site and have not seen the new stock, and figure that they must have missed the shipment entirely! I do not know why they suddenly think I have stopped communicating, or jumped to the conclusion that they missed the re-stocking shipment. Too, I don't know why they didn't write to me two weeks ago to ask about it instead of jumping to conclusions. And, I've never really understood how radio waves work, so there are the mysteries of business and commerce all wrapped up neatly!
Hold on and stay tuned! More yarn is on the way!
No comments:
Post a Comment